1. The trader guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the legal provisions and/or government regulations existing on the date of the conclusion of the agreement. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
2. A guarantee provided by the company, manufacturer or importer does not affect the legal rights and claims that the consumer under the agreement can assert against the company.
3. Any defective or wrongly delivered products should be reported to the company in writing within 7 days after delivery. Return of the products must be in the original packaging and in new condition.
4. The company’s warranty period corresponds to the manufacturer’s warranty period. However, the company is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products.
5. The warranty does not apply if:
o The consumer has repaired and/or modified the delivered products himself or had them repaired and/or modified by a third party;
o The delivered products have been exposed to abnormal conditions or otherwise carelessly treated or contrary to the instructions of the company and/or treated on the packaging;
o The defectiveness is wholly or partially the result of regulations that the government has made or will make regarding the nature or quality of the materials used.